Reinsurance Claims Management

Goldfein LLC is a claims management organization that specializes in administering warranty and insurance claims on behalf of program operators, dealers, and contractors. They work within structured reinsurance frameworks to ensure claims are processed accurately, compliantly, and efficiently—helping program owners retain underwriting profit while maintaining high service standards for their customers.

Claims management services encompass the full lifecycle of a warranty or insurance claim—from initial intake and documentation through adjudication, compliance review, payment processing, and reserve reconciliation. For reinsurance program operators, these services ensure that every claim is handled accurately under the program's terms, keeping businesses compliant with state regulations and IRS 831(b) requirements while protecting their underwriting profit.

Automated claims management eliminates manual bottlenecks by capturing claim data instantly, applying coverage rules consistently, and resolving approved claims faster. For auto dealers in a reinsurance program, this means quicker service drive turnarounds, accurate reserve management, and a clear audit trail—all while ensuring that underwriting profit from vehicle service contracts flows back to the dealer's reinsurance company rather than a third party.

Our claims management services cover a wide range of programs including vehicle service contracts (VSCs), GAP and debt cancellation coverage, vendor single interest (VSI), collateral protection insurance, certified pre-owned limited warranties, and labor warranty reinsurance programs for HVAC, roofing, plumbing, electrical, and general contractors. Both automotive and home service contractor programs are fully supported.

Compliance with IRS Code 831(b) and applicable state licensing requirements is a core component of our program administration. We partner with specialized CPAs and legal counsel to manage all legal forms, filings, tax returns, and renewals on your behalf. Every program is structured and operated to the letter of the law, so you can capture underwriting profit with confidence and without regulatory risk.

Setup is designed to be fast and straightforward. Once your program structure is determined, we handle company formation, administrator onboarding, staff training, and compliance configuration. Most clients are operational within a few weeks. Our onboarding program includes both online and in-person training to ensure your team is prepared to manage claims and customer interactions from day one.

There are no hidden additional fees in our administration structure. Our pricing is transparent, and the entire model is designed so that the underwriting profit—total premium collected minus claims paid—stays in your dealer-owned or contractor-owned reinsurance company. You invest your premiums, capture returns, and receive full financial reporting without unexpected charges eroding your margins.

Yes. WarrantyRE's automated claims management extends to HVAC, roofing, plumbing, electrical, and general contractors. Warranty fees are built into every job or proposal, and when a labor warranty claim is filed, our team handles it from intake to resolution. The result is protection against costly callbacks, a tax-advantaged reinsurance structure, and a new recurring profit stream built into your existing service operations.